Cumberland: General Technical Support– 1-800-423-3183
To Place a Parts Order - orders@acscorporate.com
Aftermarket Parts Support
 | A Team That You Can Trust! Cumberland Aftermarket Parts Support Team is expertly trained to assist you with all parts and service related inquiries. Providing you the right products you can trust in a timely manner to keep you running efficiently. For the fastest service, please have the model and serial number of your equipment available. Order your size reduction parts from your machine’s manufacturer, ensuring it’s the one specified for optimal performance. |
Industry Leading Aftermarket Parts Support
- Thousands of wear parts and consumables ready to ship the same day.
- Multi-million-dollar spare parts inventory – Continuously monitored to ensure availability and affordability.
- Experienced customer service staff – Educated to help you identify the parts you need swiftly and accurately.
- Direct access to engineering records – Our team can supply you with parts per original specifications.
- Easy ordering online, phone, fax, or email
Knives & Screens
A granulator or shredder performs best and most economical when the blade is sharp. Regular knife changes and correct setting of the cutting gap help ensure you produce high quality regrind and reduced power consumption. Cumberland‘s high quality knives are designed so that they meet the demanding needs of the size reduction process and reduce downtime. Knives are manufactured from the highest quality steel and to dimensional tolerances that meet or exceed OEM specifications. Cumberland uses heat treated high carbon high chromium D2 steel as well as specialized coatings that ensure our knives last longer than the competition. All blades are match ground per set to ensure a precise gap fit, precision cutting, and longevity.
Screens are manufactured from the highest quality materials, treated for wear resistance, and composed of stainless steel for longevity. Most standard screen sizes are available to ship within 24 hours, specialty screens can be quickly manufactured to your specific needs. The right screen size can make a big impact on the performance of your machine. You can trust our Aftermarket Support Team to help you select the correct screen for your size reduction application.
Service
Cumberland has a service network across the Canada. We are focused on having the right people and products in the right place to keep our customers running efficiently. To request service, please call or click here.
On-site Service
On-site service and support is available to provide regular maintenance and emergency service.
Technical Support and Training
Cumberland provides expert technical support and training, allowing customers to get the most out of their production environment.
Product Repair/Refurbishment
Extend the life of your investment through factory repair and refurbishment, bringing your equipment to near-new condition.
Granulator Refurbishment
Extend the life of your investment through factory repair
and refurbishment, bringing your equipment to near-new condition
The Remanufacturing Process
We completely disassemble your machine, inspect all components and either remanufacture or replace them as needed. Rather than simply fixing broken parts, we remanufacture or replace any part that could cause problems with extended use. OEM upgraded with safety features, your old machine’s production capabilities will be comparable to that of a new machine. And that’s no idle promise. Every remanufactured machine that leaves our factory is backed by a 6 month warranty.
Maximize Your Return On Investment
Today’s increasingly competitive marketplace makes remanufacturing an attractive alternative to purchasing new equipment. Since your remanufacturing cost is usually less than half that of new equipment, your investment payback is significantly sooner than with a new machine
Tech Centers
 | Shibaura Machine’s tech centers are strategically located in Markham Ont. Our facility is outfitted with up to date equipment which allows us to do mold trials for our customers giving them a hands on feel prior to purchasing. We are extremely proud to have a partnership with Shibaura Machine And display Cumberland equipment after Tec Centre in order to offer customers 4.0 systems Shibaura Machine Tec Centre Canada located at 6 Shields Court unit 101 Markham Ontario L3R 4S1 |