Sepro America
Sepro Robots : CUSTOMER SUPPORT +1 877 737 7610

We know your decision to invest in Sepro Robotics was based on more than just moving beyond your current production capabilities. It also reflects your desire to take advantage of Sepro Canada's value-added services. Sepro Canada's Hotline is 24/7 service. A team of experienced technicians will listen to your needs and they are trained to explain to you clearly the answers to your questions. Their mission includes:

  • Assistance with troubleshooting
  • Assistance with repair: 80% of failures are solved over the phone
  • Programming recommendations

Sepro’s hotline is a local service in all our structures and in your working language.

Robot: PARTS INVENTORY

Picture
  • Supply parts for all robot generations for a minimum of 10 years
  • Guarantee original and approved parts.
  • Adapted solutions: new parts, standard exchange and/or repair,
  • Detailed installation instructions
  • 1 Year guarantee


Means

  • A skilled team to handle your requests
  • Telephone assistance to determine the right part reference
  • Deadlines adapted to your requirement: Emergency circuit for failures (the most frequently used parts are delivered within 24h) Standard Circuit to complete your stock
  • Local stocks via our service network: subsidiaries and Distributors

​Service calls

Our commitment
Do everything necessary to get your production restarted as quickly as possible following a failure or incident.

Means

  • Local robot specialists who know your installations
  • A team regularly trained on our various robot generations to repair, improve, inform you about robot maintenance
  • Guaranteed response time: 24h in North America

Markham ​Tech Centers

​

Sepro and Toshiba Machine have teamed up their tech centers and are strategically located In Markham, Ont. This facility is outfitted with up to date equipment which allows us to do mold trials for our customers giving them a hands on feel prior to purchasing. With This location it is convenient for our customers to travel for training, mold trials and presentations. We also offer customer support and service in each tech center location.

[ { "description": "Sepro AmericaSepro Robots : CUSTOMER SUPPORT +1 877 737 7610We know your decision to invest in Sepro Robotics was based on more than just moving beyond your current production capabilities. It also reflects your desire to take advantage of Sepro Canada's value-added services. Sepro Canada's Hotline is 24/7 service. A team of experienced technicians will listen to your needs and they are trained to explain to you clearly the answers to your questions. Their mission includes:Assistance with troubleshootingAssistance with repair: 80% of failures are solved over the phoneProgramming recommendationsSepro’s hotline is a local service in all our structures and in your working language.Robot: PARTS INVENTORYSupply parts for all robot generations for a minimum of 10 yearsGuarantee original and approved parts.Adapted solutions: new parts, standard exchange and/or repair,Detailed installation instructions1 Year guaranteeMeansA skilled team to handle your requestsTelephone assistance to determine the right part referenceDeadlines adapted to your requirement: Emergency circuit for failures (the most frequently used parts are delivered within 24h) Standard Circuit to complete your stockLocal stocks via our service network: subsidiaries and Distributors​Service callsOur commitmentDo everything necessary to get your production restarted as quickly as possible following a failure or incident.MeansLocal robot specialists who know your installationsA team regularly trained on our various robot generations to repair, improve, inform you about robot maintenanceGuaranteed response time: 24h in North AmericaMarkham ​Tech Centers​Sepro and Toshiba Machine have teamed up their tech centers and are strategically located In Markham, Ont. This facility is outfitted with up to date equipment which allows us to do mold trials for our customers giving them a hands on feel prior to purchasing. With This location it is convenient for our customers to travel for training, mold trials and presentations. We also offer customer support and service in each tech center location.", "twitter:description": "Sepro AmericaSepro Robots : CUSTOMER SUPPORT +1 877 737 7610We know your decision to invest in Sepro Robotics was based on more than just moving beyond your current production capabilities. It also reflects your desire to take advantage of Sepro Canada's value-added services. Sepro Canada's Hotline is 24/7 service. A team of experienced technicians will listen to your needs and they are trained to explain to you clearly the answers to your questions. Their mission includes:Assistance with troubleshootingAssistance with repair: 80% of failures are solved over the phoneProgramming recommendationsSepro’s hotline is a local service in all our structures and in your working language.Robot: PARTS INVENTORYSupply parts for all robot generations for a minimum of 10 yearsGuarantee original and approved parts.Adapted solutions: new parts, standard exchange and/or repair,Detailed installation instructions1 Year guaranteeMeansA skilled team to handle your requestsTelephone assistance to determine the right part referenceDeadlines adapted to your requirement: Emergency circuit for failures (the most frequently used parts are delivered within 24h) Standard Circuit to complete your stockLocal stocks via our service network: subsidiaries and Distributors​Service callsOur commitmentDo everything necessary to get your production restarted as quickly as possible following a failure or incident.MeansLocal robot specialists who know your installationsA team regularly trained on our various robot generations to repair, improve, inform you about robot maintenanceGuaranteed response time: 24h in North AmericaMarkham ​Tech Centers​Sepro and Toshiba Machine have teamed up their tech centers and are strategically located In Markham, Ont. This facility is outfitted with up to date equipment which allows us to do mold trials for our customers giving them a hands on feel prior to purchasing. With This location it is convenient for our customers to travel for training, mold trials and presentations. We also offer customer support and service in each tech center location.", "twitter:title": "Sepro Customer Support | Injection Depot Group", "twitter:card": "summary" }, { "og:description": "Sepro AmericaSepro Robots : CUSTOMER SUPPORT +1 877 737 7610We know your decision to invest in Sepro Robotics was based on more than just moving beyond your current production capabilities. It also reflects your desire to take advantage of Sepro Canada's value-added services. Sepro Canada's Hotline is 24/7 service. A team of experienced technicians will listen to your needs and they are trained to explain to you clearly the answers to your questions. Their mission includes:Assistance with troubleshootingAssistance with repair: 80% of failures are solved over the phoneProgramming recommendationsSepro’s hotline is a local service in all our structures and in your working language.Robot: PARTS INVENTORYSupply parts for all robot generations for a minimum of 10 yearsGuarantee original and approved parts.Adapted solutions: new parts, standard exchange and/or repair,Detailed installation instructions1 Year guaranteeMeansA skilled team to handle your requestsTelephone assistance to determine the right part referenceDeadlines adapted to your requirement: Emergency circuit for failures (the most frequently used parts are delivered within 24h) Standard Circuit to complete your stockLocal stocks via our service network: subsidiaries and Distributors​Service callsOur commitmentDo everything necessary to get your production restarted as quickly as possible following a failure or incident.MeansLocal robot specialists who know your installationsA team regularly trained on our various robot generations to repair, improve, inform you about robot maintenanceGuaranteed response time: 24h in North AmericaMarkham ​Tech Centers​Sepro and Toshiba Machine have teamed up their tech centers and are strategically located In Markham, Ont. This facility is outfitted with up to date equipment which allows us to do mold trials for our customers giving them a hands on feel prior to purchasing. With This location it is convenient for our customers to travel for training, mold trials and presentations. We also offer customer support and service in each tech center location.", "og:title": "Sepro Customer Support | Injection Depot Group", "og:locale": "en_US", "og:site_name": "INJECTION DEPOT GROUP", "og:type": "website" } ]Sepro Customer Support | Injection Depot Group - INJECTION DEPOT GROUP